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The hospitality desk service will be a great help for you!

This is the most important service that is provided on site close to the meeting space in the Hotel and will be part of your team for a smooth communication in general.

The hospitality desk will provide all the information and status of any activity that is happening during the day for your group, since the beginning arrivals until the last departure of your attendees, the staff is composed of 2 to six staff fully English speaking with more than 10 years of experience in the group and meeting business in Cancun, equipped with the proper tools (laptops and flat screens).

The hospitality desk service will be a great help for you since all the last minute requests, information, and more will be solved by our staff working always hand to hand with the hotel staff.

Hospitality Desk Staff Comprehensive Services

• Communication and status of airport arrival and departures
• Flight Manifest updates and changes
• General Destination Information
• Booking optional tours and activities
• Individual Restaurant Reservations
• Golf Reservations
• Coordinating VIP transportation for arrivals, departures or any activity
• Departure Chart for pick up times
• Departure Coordination and Bag Pull service


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